Reviews
At Primo Mortgages & Protection we pride ourselves in offering a 5 star service to all of our customers.
What our customers have to say:
Jerome22/04/2024Joe Favata looked after me as a somewhat nervous first-time buyer in my search for the best possible mortgage available. As a whole of market broker he has access to all of the available lenders so he wasn't limited to just a select few. He let me know exactly which documents would be needed and was able to liaise with the lender quickly to produce a mortgage offer within a matter of days. What's more, when we discovered that the lender had reduced their rates across the board Joe was able to go back to the lender to amend their offer to provide me with the newer, cheaper rates on offer. Highly recommended
Daniel Jones14/03/2024Joe has looked after us for years and we've always received the best possible service. Communication is excellent and advice is just the same. We've recommended him numerous times and will continue to do so. Joe has helped us navigate this difficult time with a remortgage and we can not recommend him high enough
Liam28/02/2024Joe is an absolute legend, he made our experience very smooth and efficient. Extremely knowledgeable and professional, would highly recommend and will definitely be using Joe's services in the future!
Sumayya27/02/2024I used Joe as my mortgage broker. My case was complicated. But, Joe was amazing. He held our hands through the whole process, always easy to get hold of. At times I was pretty stressed out with the solicitors and the estate agent. But, Joe was great all the way through, he was a calming voice and helped ease the stress. He went above and beyond with his assistance.
Ross Blunden06/02/2024A great experience dealing with Joe at Primo. All round professional manner, really approachable and got the job done. The main positive for us was that Joe didn't rush us off the phone like other advisors have. Any questions we had he took the time and effort to clearly explain and run us through each stage of what was required and what was happening. Would really recommend them for anyone looking to buy. Great company.
Sean Burrows05/02/2024I’ve used Joe to purchase 2 properties and to remortgage and his service has been outstanding. He has given accurate and consultative advice and done his upmost to support me into getting the best possible mortgage. Very professional, easy to contact and reliable.
Jessica Wilson02/11/2023Thanks so much to Joe for the amazing service he provided. I honestly can't recommend him highly enough. He explained the process and led me through it all perfectly and clearly. He made sure the remortgage went through as fast as possible. Email queries were always answered very quickly and with complete clarity. Will definitely be using Primo Mortgages again in the future. Many thanks
Tracy27/10/2023Joe has been amazing through our whole mortgage process from start to finish! As first time buyers the process was daunting but Joe made the process easy by explaining everything in detail to ensure we understood. He is always on hand to answer any questions with a very quick response time. We have also used other services through Joe and again, the process was made easy. Highly recommend Joe to everyone! Thanks again Joe you have been brilliant!!
TC Group05/09/2023Primo always put the client experience at the forefront of everything. It’s very refreshing to meet a mortgage broker that understands how to use limited company profits to get the best outcome for their clients.
David Buxcey30/08/2023Joe was brilliant from start to finish. To start with with was extremely responsive and diligent also veey clear with instructions and advice. Toward the end of the process he helped us navigate our way through a challenging last leg on the way to exchange. With his help we managed to hit our target completion date which was incredibly important to us. I will definitely use Joe again and would recommend him to anyone thanks Joe! 😊